March 10, 2025:
ServiceNow Acquires Moveworks to Boost AI Capabilities - ServiceNow announced its acquisition of Moveworks to enhance its AI and automation capabilities, aiming to boost employee engagement and productivity. By integrating Moveworks' AI assistant and enterprise search technology, ServiceNow seeks to redefine enterprise AI application, creating a universal AI assistant for task automation and request management.
The merger leverages both companies' existing customer bases and technologies, boosting ServiceNow's AI-driven solutions and market position. This strategic move aligns with ServiceNow's growth strategy and capitalizes on expanding CRM and customer service opportunities.