June 30, 2025:
Freshworks Unveils Freshservice Journeys for Seamless Workflows - Freshworks Inc. has introduced Freshservice Journeys, an AI-powered tool that simplifies complex employee lifecycle events such as onboarding and offboarding. This no-code solution enhances interdepartmental workflows, offering personalized experiences while eliminating inefficiencies from legacy systems.
With automated task management and AI functions, Freshservice Journeys reduces manual workload and improves coordination and task visibility. Early feedback shows a marked reduction in task completion time and improved compliance, optimizing employee transitions and boosting overall productivity.
