Salesforce Rebuilds Entire Platform for AI Agents

Salesforce has unveiled Headless 360, its most significant architectural overhaul in 27 years, exposing every platform capability as an API, MCP tool, or CLI command. The initiative allows AI agents to operate the full system without a graphical interface, with over 100 new tools available immediately to developers. Announced at the TDX developer conference in San Francisco, the move directly addresses whether enterprise software needs a traditional UI in an AI-driven world. Salesforce says the decision to rebuild for agents was made two and a half years ago, prioritizing programmable, agent-accessible infrastructure over conventional interfaces.