Salesforce Expands AWS, Google Cloud AI Agent Ties
Salesforce announced sweeping integrations with AWS and Google Cloud at Dreamforce 2026, aiming to eliminate enterprise data silos and embed AI agents across cloud environments. Key AWS moves include native CRM access within Amazon Quick, AWS DevOps Agent in Slack, Agentforce access to Amazon Bedrock models, and expanded Data 360 Zero Copy support.
On the Google Cloud side, Salesforce is building a unified AI stack via Hyperforce, enabling cross-platform agent reasoning. Gemini Enterprise gains direct CRM access without custom integration, while Agentforce gains support for Google's Gemini model. Salesforce Commerce Cloud also integrates with Universal Commerce Protocol, letting shoppers buy directly through Google Search or Gemini.
