Replit CEO envisions AI-powered 'self-driving company'

Replit CEO Amjad Masad told TechCrunch Disrupt that AI agents are transforming how companies operate, describing the shift as a 'self-driving company' model. At Replit, agents now handle initial support ticket triage, pulling data from GitHub and codebases before a human reviews the case and decides next steps. Masad argues this loop keeps human judgment central rather than eliminating jobs. He said his team spends more time on architecture and strategy, less on routine tasks, and that businesses adopting AI are focused on boosting productivity and making work more creative rather than cutting headcount.