Regal Plugs AI Voice Agents Into Five9 Platform

Enterprise voice AI company Regal has integrated its autonomous AI voice agents with contact center platform Five9, listing them through Five9's AI Agent Connect program. The integration allows Five9 call events to automatically trigger AI-powered follow-up calls or texts, with call data flowing between both platforms to give agents full conversation history. The partnership also enables Regal's intent-scoring software to route high-priority leads directly into Five9 outbound campaigns. Regal, founded in 2020 and backed by $83 million in funding, claims a 99.5% resolution rate without human handoff and serves over 200 enterprises across healthcare, insurance and education.