Raymond James uses knowledge graphs to power AI

Raymond James Financial uses Neo4j knowledge graphs as a foundation for its AI initiatives, enabling agents to connect data across domains and verify accuracy against trusted golden sources. The company launched Raimond, a proprietary AI operations assistant, in January, which has seen broad internal adoption. Executives Jeff Griffith and Naveen Mahankali say the technology allows financial advisors to query data dynamically through natural language rather than fixed dashboards, shifting employee focus from routine tasks to higher-value problem-solving.