PGA of America Streamlines AI Identity Security

The PGA of America is tackling AI security sprawl by stripping back infrastructure complexity, eliminating data centers, VPNs, and Active Directory in favor of a centralized identity architecture built on Okta and Auth0. The lean tech team steers employees toward a common AI platform, using identity controls around agent gateways to prevent unauthorized agent proliferation. The organization is also broadening its governance approach, bringing finance, HR, and legal into technology decisions as AI touches more business workflows. New tools pass through an internal council with human review retained throughout, balancing speed with accountability.