OpenAI's Product Chief on AI for Everyone

OpenAI head of product Thibault Sottiaux oversees all core products including ChatGPT, Codex, and the new ChatGPT Work platform, which aims to bring AI agent capabilities to white collar workers beyond the technical audience. He reports to Greg Brockman and helped shape the $20 monthly Plus plan offering. Sottiaux says the goal is radical simplicity, letting the model do the work without complex interfaces. With 20 million users already, he believes the world is ready for autonomous AI assistance, pointing to ChatGPT Voice as evidence that more natural human-AI interaction is gaining traction.