Malaysia's Respond.io Raises $62.5M, Eyes Nasdaq

Kuala Lumpur-based Respond.io has raised a $62.5 million Series B led by Camber Partners, valuing the customer conversation management platform at a significant milestone. The company reports $35 million in ARR, 169% year-over-year growth, and a 30% profit margin while processing 2 billion messages per quarter. The startup, which helps businesses manage customer conversations across WhatsApp, TikTok, Instagram and other messaging channels using AI agents, plans to use the funds for hiring, organic growth and acquisitions. CEO Gerardo Salandra is targeting expansion into North America and Western Europe, currently its fastest-growing regions, with a long-term goal of a Nasdaq listing.