FormAssembly Adds AI Agents to Automate Business Processes

FormAssembly has overhauled its platform to move beyond form creation into AI-powered business process automation. The new platform, developed over seven months, combines form building, workflow automation, integrations and compliance management in a single no-code environment. It introduces an AI assistant called Fai that builds entire processes from plain-language descriptions, conversational intake agents that replace traditional forms, and support for the Model Context Protocol. The company uses frontier models from Anthropic and OpenAI under zero-retention agreements. Existing customer migrations are not planned until January, and pricing remains uncertain.