Encore AI Raises $30M for Call-Learning Agents

Encore AI, formerly Insait IO, has raised $30 million in a Series A round led by Team8 to expand its AI voice agents that learn from real customer interactions. The startup uses a process called interaction mining, analyzing calls, emails, and texts to identify what works in sales and support conversations, then trains its agents accordingly. The company has over 40 enterprise customers, mostly financial institutions, and reports more than 5x revenue growth since its seed round 18 months ago. Encore plans to use the funding to grow U.S. sales operations and expand into more large financial institutions.