GENERATIVE AI ENTERPRISE AGENTS

Freshworks Unifies ITSM Platform to Power AI Agents

Freshworks has expanded its Freshservice platform to consolidate IT service, asset, and operations management into a single environment, arguing that unified co...

Claude's Real Battle: Controlling AI Agent Infrastructure

The enterprise AI race is shifting from model performance to agent orchestration, where AI systems plan, use tools, access data, and run workflows. New VB Pulse...