Appian World: Three AI Governance Insights Enterprises Need

Agentic AI is rapidly entering enterprise operations, but realizing its value requires robust governance and process integration. Appian CEO Matt Calkins warns that agents are the most likely AI systems to go off the rails without proper structure, guardrails, and tracking. A Harvard Business Review study commissioned by Appian found 59% of organizations have AI in production, yet 92% acknowledge needing rules-based guardrails but haven't implemented them. Appian's process-centric approach embeds human review into AI workflows, aiming to build C-suite confidence and unlock AI for higher-impact enterprise projects.