AI Cuts Insurance Claims Review Time Dramatically

Insurance claims adjusters currently spend over 100 minutes per case manually reviewing complex medical records. EXL's AI-powered Medical IDP solution, built on AWS, automates this process by combining intelligent document processing with domain-specific large language models to extract, summarize, and query medical information at scale. The solution uses two integrated AI applications: Xtrakto.AI for document ingestion and extraction, and EXL Insurance LLM for medical summarization and reasoning. Built on Amazon SageMaker, Bedrock, and other AWS services, the pipeline transforms unstructured medical records into actionable intelligence, reducing delays, improving accuracy, and lowering costs for insurers.